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Blog
The Art of Adjusting® blog has the links for the Clubhouse recordings. Missed an episode? Don't worry. It's all here.
Vlog
The Art of Adjusting® vlog is for insurance consumers and new claim adjusters to understand the how and why of claims investigation. Unlike The Art of Adjusting book (available now for purchase), the vlog is "Claims 101."
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You can see all the videos at CMR Consulting's YouTube page.
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Chantal Roberts
Apr 20, 20231 min read
Talking about the Arkansas tornadoes
As many of you know, I am from Arkansas, and I asked Bill if he'd be willing to discuss what resources are available for Arkansan...
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Chantal Roberts
Dec 13, 20221 min read
Tis the Season...For Theft Claims
The holiday season is known for Porch Pirates, but thefts occur throughout the year. Listen to Bill and Chantal discuss theft claims, how...
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Chantal Roberts
Sep 6, 20221 min read
Depreciation--What is it?
Listen to the lively debate between Bill and Chantal about depreciation. It sounds like it is a boring topic, but can you depreciate...
6 views0 comments


Chantal Roberts
Aug 23, 20221 min read
You're a big meanie, poo-poo head!
Have sticks and stones broken bones? What about words? Have you been hurt by them? Can you be hurt by them? What about photos? And how...
5 views0 comments


Chantal Roberts
May 4, 20221 min read
Been in an Accident? What is Liability?
General overview of liability claims on this week's Clubhouse.
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Chantal Roberts
Jul 28, 20211 min read
When the Dog Bites....
Nothing too long here. Check out the Resources page for new information about the dog bite liability regulations per state.
3 views0 comments


Chantal Roberts
Jul 6, 20211 min read
Bicycle Claims
Is a bike a vehicle or a hobby? What are a cyclist's rights and duties? How are their claims handled? Find out more today.
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Chantal Roberts
Jun 30, 20211 min read
Publication of The Art of Adjusting is delayed
Unfortunately, due to technical issues, The Art of Adjusting: Writing Down the Unwritten Rules of Claims Handling is temporarily delayed.
11 views0 comments


Chantal Roberts
Jun 29, 20211 min read
What are the carrier's duties in a claim?
If the insured has duties in the event of a loss, do the carriers? Let's find out in this vlog.
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Chantal Roberts
Jun 22, 20211 min read
What are the insured's duties in a claim?
What does the insured have to do in a claim? Check out this week's vlog to find out.
8 views0 comments


Chantal Roberts
Jun 8, 20211 min read
Adjusting Catastrophic Bodily Injury
How do you adjust, or what does the adjuster need for, a catastrophic bodily injury claim? Check out this vlog.
11 views0 comments


Chantal Roberts
May 31, 20211 min read
What is coinsurance?
Coinsurance is little understood by laypeople and insurance professionals. Watch this vlog for more information.
9 views0 comments


Chantal Roberts
May 24, 20211 min read
It's the Unofficial Beginning of Summer
It's the unofficial beginning of Summer and that means getting out to the lake with your boat, right? Watch out for insurance coverage...
8 views0 comments


Chantal Roberts
May 11, 20211 min read
Certificates of Insurance
Certificates of Insurance, also known as Certificates of Coverage or COIs, are often required of contractors and sub-contractors before...
2 views0 comments


Chantal Roberts
May 3, 20211 min read
May the Fourth Be With You
May the 4th Be With You when you have a second home to insure. This week I talk with Princess Leia about insuring the Rebel Alliance's...
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