Blog

The Art of Adjusting® blog has the links for the Clubhouse recordings. Missed an episode? Don't worry. It's all here.

Vlog

The Art of Adjusting® vlog is for insurance consumers and new claim adjusters to understand the how and why of claims investigation. Unlike The Art of Adjusting book (available now for purchase), the vlog is "Claims 101."

You can see all the videos at CMR Consulting's YouTube page.

Mastering Product Liability Claims Management

Bill and Chantal had a special guest in the Clubhouse room for this episode. Give it a listen here. We discussed the common challenges in...

Chantal Roberts

Jun 15, 20231 min read

Managing Slip and Fall Claims

Bill and Chantal discuss slip and fall claims in this episode. They discuss not only what a good investigation looks like, but also what...

Chantal Roberts

May 31, 20231 min read

Tis the Season...For Theft Claims

The holiday season is known for Porch Pirates, but thefts occur throughout the year. Listen to Bill and Chantal discuss theft claims, how...

Chantal Roberts

Dec 13, 20221 min read

Depreciation--What is it?

Listen to the lively debate between Bill and Chantal about depreciation. It sounds like it is a boring topic, but can you depreciate...

Chantal Roberts

Sep 6, 20221 min read

Active Assailant Insurance

Did you know Active Shooter Insurance is designed as a No Fault coverage? Paul Marshall of McGowan Program Administrators shares his...

Chantal Roberts

Jun 29, 20221 min read

Been in an Accident? What is Liability?

General overview of liability claims on this week's Clubhouse.

Chantal Roberts

May 4, 20221 min read

Marijuana Safeguard and Warranty Endorsements

Many dispensaries have protective safeguards and warranties wherein they promise to maintain a safe that is of a certain weight (for...

Chantal Roberts

Apr 19, 20221 min read

War! (huh!)What is it good for?

It's easy to assume that there is no insurance coverage for war. It does not seem to be an insurable risk; however, there are policies...

Chantal Roberts

Apr 4, 20221 min read

Publication of The Art of Adjusting is delayed

Unfortunately, due to technical issues, The Art of Adjusting: Writing Down the Unwritten Rules of Claims Handling is temporarily delayed.

Chantal Roberts

Jun 30, 20211 min read

What are the carrier's duties in a claim?

If the insured has duties in the event of a loss, do the carriers? Let's find out in this vlog.

Chantal Roberts

Jun 29, 20211 min read

What are the insured's duties in a claim?

What does the insured have to do in a claim? Check out this week's vlog to find out.

Chantal Roberts

Jun 22, 20211 min read

Adjusting Catastrophic Bodily Injury

How do you adjust, or what does the adjuster need for, a catastrophic bodily injury claim? Check out this vlog.

Chantal Roberts

Jun 8, 20211 min read

What is coinsurance?

Coinsurance is little understood by laypeople and insurance professionals. Watch this vlog for more information.

Chantal Roberts

May 31, 20211 min read

It's the Unofficial Beginning of Summer

It's the unofficial beginning of Summer and that means getting out to the lake with your boat, right? Watch out for insurance coverage...

Chantal Roberts

May 24, 20211 min read

Cyber Insurance

If you think cyber insurance is boring, you haven't watched Sean Griffin, attorney, discuss it.

Chantal Roberts

May 17, 20211 min read

Certificates of Insurance

Certificates of Insurance, also known as Certificates of Coverage or COIs, are often required of contractors and sub-contractors before...

Chantal Roberts

May 11, 20211 min read