Book Chantal Roberts For Your Next Training Event!
With a strong portfolio of varied speaking engagements,
Chantal M. Roberts, CPCU, AIC, RPA can be the perfect fit for what you’re looking for. She can incorporate your company's specifications into her training event. Training is best done in person, although discounts may be available for virtual training seminars.
Read below to learn more about what she has to offer.
Good Faith Handling
Recommended time: 2 hours
Tailored specifically to your state, Chantal will discuss what good faith handling entails with examples of what to do and how to set the file up for success.
Coverage Questions
Recommended time: 1/2 day
Coverage questions can be intimidating. Train your adjusters how to recognize them, talk to the insured about them, and how to write a reservation of rights letter.
Claim File Notes
Recommended time: 2 hours
Knowing how to write a good claim note in the file is an art form. Chantal can help with specific examples and focus areas suggested by the managers.
What People Are Saying
As Featured In
Read Canvas Rebel's article about Chantal Roberts as she discusses her mission to teach everyone about insurance and claims.
Prior Engagements
September 28, 2023: Academy of Insurance
Featured presenter concerning Living Large: Mastering Additional Living Expenses in Claims Adjusting. Discussed what additional living expense (ALE) coverage entails and why it is crucial for policyholders, the best practices and common challenges in handling ALE claims, and strategies to mitigate ALE costs while ensuring that policyholders receive necessary assistance.
February 2, 2023: Academy of Insurance
Featured presenter concerning Life’s Unfair: The Mistakes that Lead to Bad Faith Claims. Discussed what constitutes a bad faith case, how to avoid it, and how to best serve the client.
December 8, 2022: Academy of Insurance
Featured presenter concerning When You Have Reservations. Discussed best practices for writing a reservation of rights letter.
November 10, 2022: Kansas City CPCU Society Chapter meeting
Featured presenter concerning When You Have Reservations. Discussed best practices for writing a reservation of rights letter.
November 7, 2022: National Association of Subrogation Professionals
Co-Presenter with Nadia Moore, Ph.D., DABT, CIH, ERT, J.S. Held, LLC: Dram Shop and Social Liability. Discussed science behind and the insurance implications of drunk driving.
September 20, 2022: IRMI Transportation
Co-Presenter with Nadia Moore, Ph.D., DABT, CIH, ERT, J.S. Held, LLC: When Cannabis and Transportation Collide. Discussed science behind and the insurance implications of drugged-impaired driving.
September 9, 2022: Tennessee Bar Association
Featured speaker concerning Pet Shop Boys: Vet Liability Claims Investigations. Discussed the investigation techniques into a veterinarian’s malpractice claim focusing on domesticated companion animals.
September 7, 2022: Defense Research Institute’s Cannabis Law Seminar
Panel Moderator: Women in Cannabis, discussed the latest trends, the best practices, and issues for women seen throughout the industry for women in the cannabis market.
April 27, 2022: GKCCA Live Burn Event
Co-Presenter with NEFCO Fire Investigations. Discussed good-faith claims handling for a fire investigation.
March 7, 2022: IRMI Agri-Con
Featured speaker concerning When Cannabis and Agribusiness Collide. Discussed the definitions of hemp and marijuana, the property and casualty exposures both plants have, and coverage issue awareness.