Unfair Claims Practices Part I and II

At the beginning of every year, I go over the "bad faith" rules I see that Adjusters break the most often.

Bill and I discuss them in Part I. Listen here.

In part II, I am working solo, but it's still a good listen about how to avoid bad faith allegations with concrete examples such as what makes a good ROR, and communication tips. Listen to part II here.

Finally, we may be moving to a new day and time. What do you think about evening rooms? Can you participate more fully?