Great news! Your wait is over...
At least for the paperback version of The Art of Adjusting: Writing Down the Unwritten Rules of Claims Handling.
But if you're jonesing for the ebook, it's coming. In the meantime, order the paperback version to display on your coffee table. Heck, order two-- one for the home and one for the office!* Then not only your friends, but also your coworkers will know you are one cool, hip cat.
Click here for the to buy the book.
* If you order 10 copies, you get a free training consultation from me.