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Leaves Shadow

Now insureds and claimants can unlock the secrets of insurance and the claims process. 

Fairy tales, nursery rhymes, and fables teach children that the world is a dangerous place filled with monsters, witches, evil step-mothers, and claims adjusters, and no one is going to save you.

 

Until now.

 

In this witty and informative book, insurance expert Chantal M. Roberts, CPCU, AIC, RPA, ITP begged, borrowed, or bought her wings and wand and through a mixture of fairy tales, nursery rhymes, and fables, she helps insureds and claimants understand the world of property and casualty insurance and claims.

Chantal Roberts Headshot

The publisher, Tilting At Windmills Press, asks you to consider purchasing this book through your local, indie  bookstore. The link above will take you to a website which will help you locate your closest store. 

Chantal Roberts sitting in chair

About Me

I am a claims handling expert with 25 years of experience in the field as a multi-lined claims adjuster. My first book is a valuable resource for new and experienced adjusters alike, providing lessons learned and insights into best practices to streamline the claims process.

 

I'm excited to release my second insurance-themed book which uses fairy tales, nursery rhymes, and fables to explain hard-to-understand property and casualty claim concepts to consumers.

 

Join me on the bi-monthly Art of Adjusting ® podcast to learn more about claims handling.

CPCU, AIC, RPA, ITP  |  Expert Witness, Author & Speaker

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Once Upon A Claim:
Fairy Tales to Protect Your Ass(ets)

If you are looking for an engaging way to understand insurance and the claims process from a seasoned professional, look no further. 

The publisher, Tilting At Windmills Press, asks you to consider purchasing this book through your local, independent bookstore. The link above will take you to a website which will help you locate your closest store. 

What Readers Are Saying About

The Art of Adjusting: Writing Down the Unwritten Rules of Claims Handling

"Excellent Book. Especially helpful when returning to the industry!"

 

- David Anderson

Business Conference

The Art of Adjusting: Writing Down the Unwritten Rules of Claims Handling

If you're an adjuster searching for a clear educational process from a seasoned professional that will help you save time and stress, then this book is for you!

The publisher, Tilting At Windmills Press, asks you to consider purchasing this book through your local, independent bookstore. The link above will take you to a website which will help you locate your closest store. 

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Chantal Cover_headshot

Book Chantal Roberts For Your Next Training Event!

With a strong portfolio of varied speaking engagements,

Chantal M. Roberts, CPCU, AIC, RPA, ITP

can be the perfect fit for what you’re looking for. She can incorporate your company's specifications into her training event.

 

Training is best done in person, although discounts may be available for virtual training seminars. 

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